How does the free plan work?
Start free with a full AI visibility report on your brand, no credit card required. You will see your AI Visibility Score, competitor comparison, and where you are cited across 8 AI platforms. To monitor your brand weekly and unlock recommendations, upgrade to a paid plan (from $99/mo).
Which AI platforms does CiteHawk monitor?
Starter and Pro monitor 7 platforms: ChatGPT, Claude, Gemini, Perplexity, DeepSeek, Copilot, and Google AI Overviews. Growth and Agency add Google AI Mode, for 8. Grok is a paid add-on on every plan.
How do prompt slots work?
A slot tracks one prompt in one market, swept weekly across every AI platform on your plan. On a single-market plan, slots and prompts are the same thing: 150 slots on Pro means 150 unique queries run every Monday. On multi-market plans a prompt uses one slot per market it tracks, so the 250 slots on Growth cover, for example, 125 prompts tracked in both markets. Prompts can track your brand, competitors, or industry topics.
What is a market?
A market is a country whose AI answers you monitor. AI models often recommend different brands to a buyer in the US than to one in the UK or Australia, so each market runs your prompts the way a local buyer would ask them. Starter and Pro include 1 market, Growth 2, and Agency 3.
What is an on-demand run, and how does the run budget work?
Every plan runs a full automatic sweep of all your prompts each Monday, and you can start that same collection on demand: use one when you have shipped a change and want proof it landed without waiting for Monday. Each month your plan carries a run budget worth four full sweeps of your slots; the weekly sweeps draw from it and always run, and on-demand runs use whatever remains. Need more in a busy month? Add prompt slots, or move up a plan.
How often is data collected, and why not daily?
CiteHawk runs a full sweep across every platform on your plan and every prompt each Monday, plus on-demand collections whenever you want proof a change landed. AI answers vary run to run even when nothing changed, so daily single samples mostly measure randomness. A weekly full sweep gives a stable, comparable signal.
How does billing work?
Choose monthly or annual billing (save 15% annually). All payments are processed securely through Stripe. Cancel anytime, with no contracts or cancellation fees.
